Here are some points clients tell me they have found useful to know:

• A consultant trainer and author specialising in programmes that improve people's performance, relationships and well-being at work.



• A Fellow of, and Quality Assured Trainer with, the Chartered Institute of Personnel & Development and a Member of the Chartered Management Institute.



• Career in people development began in the early 'seventies in Management Development with one of the major Industry Training Boards; then became Training Manager of a financial services company; in 1984 became a director of a training consultancy; in 1991 became fully independent to specialise in delivering courses in certain training topics and to begin writing.



• Written eleven books and trainers' resources (one with Professor John Adair). Translated into sixteen languages.



• Consulted on e-learning programmes and videos on interpersonal skills and performance management.



• Written numerous articles and quoted in journals and newspapers such as People Management, the Times, Observer, Guardian and Wall Street Journal.



• Focus on a small range of interrelated topics which include:
  • Appraising & Developing Staff Performance
  • Time Management
  • Practical Leadership Skills
  • Assertiveness skills
  • Positive Influencing Skills
  • Negotiating Skills.



• Taught in Europe and the Far East, as well as running courses throughout the UK

I can let you have more details when you contact me.