Here is a range of information I hope you will find useful. It comes from a variety of sources – my books, articles, course workbooks and my discussions with delegates. I hope you find them interesting and useful.

If you use them for training purposes, please acknowledge that I am the author and leave my copyright details in place.

I’ll be adding to them as time goes on so feel free to visit again.

You are welcome to e-mail them to anyone who will find them useful.

• Communication skills – It’s not what you say....
• Influencing Skills for Trainers
• Leadership Training – How to give it practical impact
• Leadership Training – Are you getting it wrong?
• Top tips for preparing for your appraisal
• Appraisal – How to make it achieve what you want
• Clarifying performance expectations
• Developing your staff
• Standing your ground
• The persuasive funnel
• Controlling nerves at interviews
• Leadership tips